PRIVACY POLICY
The privacy policy of members of the Korea Investment Management website is a protection policy for customer personal information management and operation so that customers can use various services of the website operated by Korea Investment Management with confidence. We promise to do our best to protect your privacy and prevent personal information leakage and damage. This privacy policy may be changed in accordance with the relevant laws and guidelines of the government or arbitrarily adjusted according to the Terms of Use or policies of Korea Investment Management.
- 1. Purpose of processing personal information, information items to be retained, period of retention and usage of personal information
Korea Investment Management processes the user's personal information as follows. Korea Investment Management does not collect personal information if users are under the age of 14.
Korea Investment Management processes the user’s personal information as follows. Service Purpose of processing personal information Information items to be retained Period of retention and usage of personal information Website member management Identification, and providing of membership services, operation of member services, prevention of fraudulent use, and prevention of unauthorized use Essential Name, ID, password, email address, email reception status, DI (linked information), date of birth, gender, mobile phone number, mobile network operator By the time user leaves the membership Optional Subscription route, interest, type of investment instrument distributor Marketing and Promotion Providing newsletter and customized new service/product information for each customer, identification, customer participating event, confirmation of application for prize event, confirmation of winner of prize event, prize payment Optional Providing newsletter and customized new service/product information for each customer, identification, customer participating event, confirmation of application for prize event, confirmation of winner of prize event, prize payment From the date of consent to the withdrawal of consent or withdrawal of membership Non-face-to-face Discretionary Investment / Investment Advisory Service Engagement, Maintenance, Implementation, Management, Improvement (When using the service) Required Name, mobile phone number, date of birth, personal authentication information (CI), e-mail address, universally unique identifier (UUID), access media information IP address such as media type, product and service type, transaction condition/date/amount, investment propensity verification information Until withdrawal or suspension of service. However, if the relevant laws and regulations make it mandatory to keep it, by the deadline ※ Personal information may be collected for the purpose of processing tax bills for receiving prizes pursuant to Article 100 (viii) of the Enforcement Rule of the Income Tax Act, and stored for five years from the date of the legal filing period under Article 85-3 (2) of the Framework Act on National Taxes.
- 2. Entrustment of the processing of personal information
- ① Korea Investment Management entrusts the processing of personal information as follows for smooth processing of personal information.
List of Trustee Trustee Entrusted Business The creamunion Maintenance of the website and collection and management of personal information through the website Nice Information Service Identification service Bizmnet Korea Event agency Kakao Confirming event participation, providing prizes, and handling complaints DPROMOTION Confirming event participation, providing prizes - ② According to Article 26 of the Personal Information Protection Act, Korea Investment Management stipulates the prohibition of the processing of personal information other than the purpose of entrustment, technical and management protection measures, restrictions on re-entrustment, management and supervision of the trustee, and supervises whether the trustee handles personal information safely.
- ③ If the contents of the entrusted business or the change of trustee, we will disclose it through this privacy policy without delay.
- ① Korea Investment Management entrusts the processing of personal information as follows for smooth processing of personal information.
- 3. Procedures and methods for destroying personal information
- In principle, Korea Investment Management destroys the personal information without delay after the customer's request for deletion, achievement of the purpose of using personal information, and expiration of the period of retention and usage of personal information. However, if we obtain separate consent for the retention period of your personal information or if the law imposes an obligation to keep it for a certain period of time, the personal information is transferred to a separate database (DB) or stored in a different storage location.
- Prints, documents, etc. in which personal information is recorded: Crushing or incineration
- Electronic file: Permanent deletion in a non-restoreable manner
- 4. Destruction of personal information of long-term unused users
- ① Korea Investment Management switches users who have not used the service for one year to a dormant account and keeps personal information separately. The personal information stored separately is stored for one year and destroyed without delay.
- ② Korea Investment Management notifies users of the fact that they will be kept separately, the scheduled date of dormancy, and the personal information items that are kept separately by e-mail or text message 30 days before the dormancy
- ③ If you don't want to switch to a dormant account, you can log in to the service before switching to a dormant account. In addition, even if you have switched to a dormant account, if you log in, you can restore the dormant account according to the user's consent and use the normal service.
- 5. Rights and obligations of users and legal representative of them
- ① Personal information of the user can be viewed, corrected, and deleted through the following methods. Information that cannot be directly verified through the service can be checked by requesting the Compliance Department. The progress of the user's request (or the result) will be replied within 10 days of receiving the request. A legal representative or delegated representative must submit a power of attorney, a certificate of family relationship, etc. to prove whether he or she is a legitimate representative.
- Log in to the Korea Investment Management website > My Page > Modify member information
- Non-face-to-face Discretionary Investment(KimRobo) / Investment Advisory(MyFolio) Service : Modify membership information within the Korea Investment Management website or App
- ② However, in the following cases, it may be difficult to withdraw consent, delete, and stop processing.
- Where there are special provisions in laws and regulations or where it is inevitable to fulfill our obligations under laws and regulations
- Where there is a risk of harming the body or life of another person or of unjustly infringing on the property and other interests of another person
- If personal information is not processed, the company is unable to provide the service agreed with the user, and the user has not clearly expressed his/her intention to terminate the contract
- ID and password cannot be transferred or lent to others, and Korea Investment Management is not responsible for any problems caused by this. If you damage the information and dignity of others, you may be punished by the Personal Information Protection Act.
- ① Personal information of the user can be viewed, corrected, and deleted through the following methods. Information that cannot be directly verified through the service can be checked by requesting the Compliance Department. The progress of the user's request (or the result) will be replied within 10 days of receiving the request. A legal representative or delegated representative must submit a power of attorney, a certificate of family relationship, etc. to prove whether he or she is a legitimate representative.
- 6. Measures to ensure the safety of personal information
- Korea Investment Management takes the following technical, physical and management protection measures to ensure the safety of customers' personal information.
- Technical protection measures
- ① Restriction and management measures of access rights
- ② Identification and certification measures to verify access rights
- ③ Measures such as installation of systems to block unauthorized access
- ④ Measures such as encryption for safe storage and transmission of personal information
- ⑤ Storage of access records and measures to prevent forgery and alteration
- ⑥ Installation of security programs, periodic update and inspection measures
- Physical protection measures
- ① Access control, Installation of lock, etc
- Administrative protective measures
- ① Establishment and implementation of internal privacy management plan
- ② Establishment and implementation of education plans for employees and trustees
- ③ Conduct regular audits
- ④ Designate, maintain and report personal information personnel
- Technical protection measures
- 7. Installation and operation of devices that automatically collect personal information or rejection thereof
- ① Korea Investment Management uses a "cookie" that stores usage information and calls it from time to time to provide individual customized services.
- ② Cookies are a small amount of information sent to a customer's computer browser by a server (http) which is used to run a website, and are also stored on a hard disk within the customer's PC computer.
- Purpose of use of cookies: It is used to provide optimized information to customers by identifying the types of visits and usage of each service and website visited by the customer, popular search terms, secure connection status
- Installation, operation, and rejection of cookies: You can refuse to save cookies by setting options on the Tools > Internet Options > Privacy menu at the top of your web browser.
- Chrome: More > Settings > Privacy and Security > Cookies and Other Site Data > Cookie Blocking
- Edge: More > Settings > Cookies and Stored Data > Manage and Delete Cookies and Site Data > Block
- Firefox: More > Settings > Personal Information > Custom Settings > Uncheck Allow Cookies
- Safari : Settings > Safair > Block All Cookies
- Refusing to save cookies may cause difficulties in using customized services.
- 8. Collection, use, and provision of behavioral information and rejection thereof
- We collect and use behavioral information for product and service development, customer analysis, marketing, etc. Behavioral information refers to online user activity information that can identify and analyze the interests and tendencies of customers and members, such as APP usage history, purchase and search history. Cookies or ADIDs are sometimes used to collect them.
Collection, use, and provision of behavioral information and rejection thereof Behavioral information to be collected History of visits to websites and APP services, search and click history, advertisement identifiers, etc Collection method We use tools such as Google Analytics and Firebase Analytics, which are log analysis tools provided by Google, to gather information such as how often users visit and how many pages they visit. In this case, de-identified anonymous user information is used to prevent the identification of the individual user. Logs of customer’s main actions within the website and APP Collection purpose Purpose of use in user and customer analysis for product service development User’s rights Customers can adjust their browser settings and refuse to use cookies by refusing to save them. - Web browser(example): Tools > Internet Options > Privacy > Advanced > Do not process / or block cookies
- Chrome: Settings menu on the right side of the web browser > Advanced settings at the bottom of the screen > Contents Setting button in personal information > Cookies
- Android Phone: Settings > Google Settings > Advertising > Turn on or off Ad Customization Settings
- iPhone: Settings > Privacy > Advertising > Restrictions on Advertising Tracking
- 9. Personal Information Protection Officer and Personal Information Access Request
- ① Korea Investment Management designates a Personal Information Protection Officer who is responsible for personal information processing, user complaints related to personal information processing, and damage relief.
- ② Users may request the following department to view personal information under Article 35 of the Personal Information Protection Act. Korea Investment Management will try to quickly process requests for access to personal information by users.
- Personal Information Protection Officer
Personal Information Protection Officer Name Park Soo Jin Position Compliance Officer Email t_help@koreainvestment.com Tel +82 2-2055-5685 - Personal Information Protection Department
Personal Information Protection Department Name Compliance Department Email T80380@koreainvestment.com Tel +82 2-2055-5555
- Personal Information Protection Officer
- ③ Users can contact the Officer or Department of Personal Information Protection for inquiries, complaints, damage relief, etc. arising from using the service of Korea Investment Management. Korea Investment Management will respond and handle customer inquiries without delay.
- 10. Methods of remedy for infringement of rights and interests of Users
- ① In order to receive relief for personal information infringement, the users may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency, the Personal Information Infringement Reporting Center, etc. In addition, please contact the institution below for reports and counseling on other personal information infringement.
- 1. Personal Information Dispute Mediation Committee: +82 1833-6972 (www.kopico.go.kr)
- 2. Personal Information Infringement Reporting Center: +82 118 (privacy.kisa.or.kr)
- 3. Supreme Prosecutors' Office: +82 1301 (www.spo.go.kr)
- 4. National Police Agency: +82 182 (ecrm.cyber.go.kr)
- ② Korea Investment Management is striving to guarantee the right of users to self-determination of personal information, counseling and damage relief from personal information infringement. If you need to report or consult, please contact the department below.
department information Name Compliance Department Email T80380@koreainvestment.com Tel +82 2-2055-5555
- ① In order to receive relief for personal information infringement, the users may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency, the Personal Information Infringement Reporting Center, etc. In addition, please contact the institution below for reports and counseling on other personal information infringement.
- 11. Change of Privacy Policy
- (Annex) This Privacy Policy takes effect on November 20, 2009.
- (Annex) The revised Privacy Policy takes effect on September 30, 2011.
- (Annex) The revised Privacy Policy takes effect on May 19, 2014.
- (Annex) The revised Privacy Policy takes effect on June 7, 2018.
- (Annex) The revised Privacy Policy takes effect on May 31, 2023.
- (Annex) The revised Privacy Policy takes effect on August 22, 2024